A scalable MDT video conferencing platform
Our Managed MDT service is a scalable MDT video conferencing platform, with the simple aim of delivering a service that exactly meets the business and clinical needs of MDT rooms, lecture or operating theatres.
Leveraging our UK sovereign cloud hosted platform on which to base our services, our solution delivers secure, reliable, feature-rich services, providing a simple user experience regardless of the user device of choice or location; including clinicians working from home.
It is the only MDT service available that is truly interoperable, is connected to the Health and Social Care Network (HSCN) and supports direct calling into Microsoft Teams meetings.
If you are seeking professional guidance for your project and would prefer to speak directly with an expert, please do not hesitate to get in touch. Our team are on hand to discuss your requirements so why not get the ball rolling today.
Truly Interoperable Service
By nature, MDTs cross organisational and care boundaries. With this, it can be a challenge to ensure that each organisation’s equipment and services can easily work with one another. Our MDT platform is truly interoperable, supporting Cisco, Poly, Crestron, Lifesize and other standards-based room systems, as well as services such as Microsoft Teams, Webex, Zoom and Google.
Support for Microsoft Teams
Our service fully supports and makes it easy for MDT rooms to call into Microsoft Teams meetings. This includes support for Cisco, Poly, Crestron, Lifesize and other standards-based room systems. On supported room systems, a simple ‘one button to push’ user experience allows easy calling into the meeting. For users, clinicians can join the MDT directly from their Microsoft Teams client.
Fully Inclusive Concierge
and Technical Support Service
Support issues for MDT and video conferencing rooms can be frustrating for users and a challenge for local support teams. To address this, Cinos operates a fully manned technical support service. End users and MDT coordinators / navigators have a direct line to our team. This can be optionally extended to a full concierge service.
Our contact details are published within the room for immediate assistance with any issues. Any issues raised are fed back to local IT teams through Service Management.
Proactive Monitoring
of Video Conferencing Equipment
Video conferencing equipment is proactively monitored by our Network Operations Centre. If something gets unplugged, we know about it. We will liaise with local teams to get the room up and running again before it affects the users.
Wide Range of MDT Joining Options
Supported for Video Meetings
All rooms added to our service are given their own calling identity. This means they can call almost any vendor’s video equipment, anywhere around the world.
Extend Video Consultations
to the Patient or Service User
If you have a service user or a patient who would benefit from being linked into your MDT meeting for a secure consultation, then we can provide this. Our Refero service is fully integrated to our services and offers ability for these one-time consultations. This can be fully integrated with clinical systems for unified appointment booking.
Cisco Gold Provider
As a Cisco Gold Provider, Cinos have demonstrated their expertise and value with a range of Cisco specialisations including Advanced Enterprise Networks Architecture and Advanced Collaboration Architecture. We have invested in highly skilled professionals who have demonstrated their expertise in designing and building solutions that drive business outcomes.
Through demonstrating a high level of technical expertise for Cisco products we are able to identify the best solution for your needs; taking into account your budget and maintenance requirements.
