Introducing our Solutions for Healthcare
Cinos is a specialist in unified communications, collaboration, connectivity, and audio-visual systems, with a strong focus within the UK healthcare sector. We have unparalleled experience in delivering always on, hybrid cloud unified communications services to a range of acute and community healthcare services.
Our Cloud UC services are available over the Internet, via Cinos private WAN and are delivered natively into the Health and Social Care Network (HSCN). This includes telephony, video conferencing and consultation, and interoperability to ensure secure, reliable cloud communications.
Our Managed MDT service is a scalable MDT video conferencing platform, with the simple aim of delivering a service that exactly meets the business and clinical needs of MDT rooms, lecture or operating theatres. It is the only MDT service available that is truly interoperable, is connected to the Health and Social Care Network (HSCN) and supports direct calling into Microsoft Teams meetings.
If you are seeking professional guidance for your project and would prefer to speak directly with an expert, please do not hesitate to get in touch. Our team are on hand to discuss your requirements so why not get the ball rolling today.
Communications Platform as a Service (CPaaS) is the key to unlocking integrated, two-way digital communications in healthcare. As a cloud-based delivery model, CPaaS enables healthcare providers to add real-time communication capabilities such as voice, video, and messaging to their own applications through the integration and use of APIs. By interacting with patients on the channels they prefer (such as WhatsApp, social media, email, and text) NHS Trusts can significantly enhance patient engagement and streamline healthcare delivery.
Our implementation of CPaaS in healthcare is through Cisco’s Webex Connect service. Webex Connect is an easy-to-use cloud communications platform that reduces the time, cost, and complexity of delivering outstanding patient experiences at scale.
Our Managed MDT service is a scalable MDT video conferencing platform, with the simple aim of delivering a service that exactly meets the business and clinical needs of MDT rooms, lecture or operating theatres. Leveraging our UK sovereign cloud hosted platform on which to base our services, our solution delivers secure, reliable, feature-rich services, providing a simple user experience regardless of the user device of choice or location; including clinicians working from home.
It is the only MDT service available that is truly interoperable, is connected to the Health and Social Care Network (HSCN) and supports direct calling into Microsoft Teams meetings.
For a long time, we have argued that the critical communications services, especially within a healthcare environment, should not be consumed from public cloud services or via the Internet. Today, we stand by our belief that the critical telephony services provided into acute hospitals and community services need to be robust, easy to use and always available. These include the telephone handsets in wards, red phones and patient facing services and contact centres. That said, there are a wide range of users where a desktop unified communications service, which includes telephony, messaging desktop sharing and video conferencing adds significant value.
The Cinos HSCN Unified Communications Service combines Cinos’ pedigree in critical communications services with the cloud delivered unified communications and collaborative tools enjoyed by users in the modern workplace.
Whilst the healthcare solutions Cinos offer predominately focus on the internal infrastructure, connectivity, and collaboration requirements of the NHS we wanted to offer more. We wanted to create a platform that enables citizens and patients to easily connect with public sector organisations, that integrates seamlessly with clinical record systems and that is truly integrated with our Managed MDT Service.
So, in 2017 we launched Refero; a platform of engagement for public services utilising video and voice technology. Refero helps patients better communicate with clinicians or enables students to get the mental and physical support they need from specialist services. Refero has also been used to provide a platform of engagement for vulnerable children and adults, connecting them with their support networks.
