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Collaboration Solutions from Cinos

Network Services 3 (RM6116)

Cinos have been named as a supplier on Crown Commercial Service’s Network Services 3 (NS3) framework (RM6116).

Network Services 3 is a continuation from Network Services 2 and gives all UK public sector organisations access to a list of pre-approved suppliers for the delivery of network solutions, communication services, connectivity to cloud-based data and applications, audio and video conferencing, radio and satellite networking, and emerging technologies, such as Internet of Things (IoT) and Smart Cities.

The range of products and services enables customers to engage market leading suppliers in developing fully integrated communication solutions. This means Buyers will be able to buy managed solutions from a supplier as well as individual component parts as they consider modernising, optimising, and rationalising the connectivity and network needs within the modern hybrid workspace.

Expiry Date: 17th July 2025

The agreement will run for 2 years with the option of 2 x 12-month extensions.

About Crown Commercial Service

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2022/23, CCS helped the public sector to achieve commercial benefits equal to £3.8 billion – supporting world-class public services that offer best value for taxpayers.

Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services.

To find out more about CCS, visit: www.crowncommercial.gov.uk

RM6116 Procurement Routes

There are 3 ways to buy from this agreement, Direct Award (via Catalogue), Further Competition or Aggregation.

Direct award

  • Available on all lots and suitable for straightforward, commoditised requirements
  • Supplier offers are shown in the government marketplace

  • If you currently use e-Marketplace you should already be able to access the catalogue

Further competition

  • Use for all your requirements
  • Can be used when you require services or products from multiple lots
  • Should be used when you need suppliers to develop proposals or solutions to meet your statement of requirements
  • Further competition helps you to amend or refine a wider range of the template call-off terms and conditions, giving you more flexibility when defining your statement of requirements

Aggregation

  • CCS use their complementary aggregation service to bring together customers with similar requirements
  • CCS leverage the volume to create greater commercial benefits for customers
  • CCS manage the procurement process from start to finish

For more information and Call Off documentation please visit CCS’s official Network Services 3 page.

Collaboration Solutions from Cinos

Cinos have been successful in the award of six Lots on the newly structured framework:

Lot 2a: Intra Site Connectivity (Local Area Network) / Local Connectivity Services

Access to single site connectivity services, including but not limited to; local area networks (LAN) enabling interconnectivity.

  • Design, survey, build, management, support and maintenance services
  • Wired and/or wireless solutions
  • Local area network (LAN) equipment and/or cabling and/or storage area network (SAN) equipment
  • LAN power solution and managed equipment room
  • Local infrastructure audit and/or testing services (such as asset management tools)

Lot 3b: Communication Platform as a Service

Access to software and hardware integration services to allow your applications to be interfaced to the communications suite with API’s (Application Programming Interface).

  • Design, build, test and deployment delivery and management, plus support and maintenance services
  • API development from communications suite to external omni-channel applications

Lot 4a: Analogue Telephony

Access to analogue voice, previously known as traditional telephony. Connecting analogue telephony equipment with the public switched telephone network including voice connectivity, voice call packages, SIP (Session initiation protocol) trunks, DDI (Direct dialling in) number ranges.

  • Design, survey, build, management, support and maintenance services including transformation to IP telephony and equipment adaptation
  • Adaptor/ convertor for internet protocol connection
  • Voice call packages (including voice minutes, volume packages)
  • Direct dial in (DDI) ranges
  • End user devices

Lot 4b: Digital Communication Services (Unified Communications)

Access to digital communications services. Including but not limited to:

  • IP telephony, unified communications, collaborative software application including audio and video conferencing and business enablement application software
  • Design, survey, build, management, support, and maintenance services including transformation support for the replacement and upgrade from analogue to digital estates
  • Internet Protocol (IP) telephony services with the ability to make and receive multimedia messaging over an IP based network service
  • Consistent user interface for voice, video and data services allowing the full integration of these services within a single user device
  • Audio and video conferencing capability within the UC suite based on collaborative applications

Lot 4c: Contact Centre Solutions

Access to inbound and/or outbound contact centre management including automation and queuing to multiple answering points.

  • Design, survey, build, test and deployment delivery and management, plus support and maintenance services
  • Supply/support of equipment, commodity, and managed services
  • Omnichannel customer experience platforms

Lot 4d: Inbound Telephony Services

Access to telephone numbers for inbound call delivery. Including but not limited to; inbound call management services, non-geographic numbers.

  • Inbound call management services for contact centre functionality,
  • The ability to provide you with a non-geographic number; and deliver all calls to that number to your nominated location

Contact our team

If you are in the public sector and looking at any projects which include deliverables related the above Lots please get in touch. Our team would be delighted to review your requirements and advise if you can purchase our products and/or services through the Framework Agreement.

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