We are proud to announce that Cinos has been awarded Cisco’s Customer Experience Specialization.
By achieving the Customer Experience Specialization, Cisco has recognised that Cinos expertly support our customers by building long-term meaningful relationships, from which we help realise strategic business outcomes by delivering value-add from technology, solutions & services.
What is Customer Experience?
The term Customer Experience (CX) has taken on a much broader meaning than it once did. Originally aligned to post-purchase and transactional type engagements and generally viewed as a ‘cost of doing business’, CX is now interpreted to encompass the entire customer lifecycle journey, with increasing demand for partners to work hand in hand with customers to deliver long term business value, which champions innovation and drives adoption.
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I am thrilled we have achieved Cisco’s CX specialisation. This award provides the recognition that through Cinos’ Customer Success Practice we are delivering augmented Cisco solutions to our customer base thanks to our in-depth sales capabilities, technology expertise and service offerings. It is with thanks to the talent and commitment of the Cinos teams that we are at the forefront of enhancing Customer Experience. |
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| Janine Hull
Managed Services Architect, Cinos
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Our Cisco Certifications
Our latest accreditation follows on from a string of Cisco accolades for Cinos including our recertified Gold Provider status. Described by Cisco as a ‘truly exceptional partner’, we also hold Advanced Enterprise Networks Architecture and Advanced Collaboration Architecture specialisations and have been awarded with the Cisco Webex Calling Certification.
If you have a Cisco requirement you would like to discuss with our team, please do not hesitate to get in touch. Our wealth of experience in everything Cisco, backed by numerous industry-leading accreditations recognising our expertise positions us perfectly as your go-to-provider for Cisco solutions.
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