Free Education Webinar

Elevate Student Experience and Safeguard Wellbeing through Proactive Digital Communication

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Download our webinar and explore the power of digital-first engagement in education. Ensure every student’s journey is supported, informed, and connected.

Contact Centre Solutions for 999 and 111 critical services

Get Students Talking to You

Technologies like Webex Connect and CPaaS enable institutions to reach students on preferred channels, such as online chat, WhatsApp, and other social media, creating a seamless and accessible communication experience. Crucially, it’s a communications experience that is much more likely to get student’s talking back to you.

Managed Services from Cinos

Use AI to Ease Staff Workload

AI-driven chat tools ease staff workload by answering routine questions from prospective students, guiding them to resources. During peak periods like clearing, this reduces strain on call centres by handling straightforward enquiries, allowing human agents to focus on more complex issues, reducing wait times and improving satisfaction.

Supporting Student Welfare

Starting university can be overwhelming for students. A proactive digital engagement strategy can provide vital support, from virtual orientation to mental health services. Offering easy access to resources and fostering a sense of community from day one helps students adjust and reassures families that their welfare is a priority.

Offering a Free
1:1 Consultation

We understand that sometimes it’s easier to speak directly with an expert to discuss your unique needs. That’s why we’re happy to offer a free 1:1 consultation and live demo of our service, showcasing how technologies such as Webex Connect can transform the way your organisation engages with students. Our team is ready to walk you through the process and demonstrate the benefits of proactive digital communication in education.

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