Cisco has released the End of Support announcement for their legacy Hybrid Call Service

(Expressway Call Connector architecture only)

March 30th, 2021

After March 31st 2021 this architecture will no longer be supported by the vendor, and calls may no longer work for customers using hybrid calling within the Webex app (formerly Webex Teams).

Cinos is able to help any customers affected by this and keep your crucial calls going in two ways:

  • Assisting with the reconfiguration of your Cisco platform to allow the Webex App to register directly with Cisco Unified Communications Manager to leverage the existing infrastructure.

  • Migrating your communications to cloud Cisco Webex Calling, extending the functionality of the embedded telephony and utilising the Webex Cloud fully.

Get Support For Cisco Hybrid Calling End Of Life

If your organisation is currently utilising Hybrid Call Services or you’re unsure whether you’re affected by this announcement, please get in touch with the Cinos team for assistance.

Back to Our Blog

Related Links
Cisco End of Life Annoucement
Back to Our Blog

Related Links
Cisco End of Life Annoucement

Featured Updates